Returns and Exchange Policy
At India’s Top Solar Company, we ensure your transition to clean energy is seamless with our 30-day hassle-free return policy for all solar components and electronic accessories. Items must be returned in their original packaging with all technical documentation and warranty cards intact.
Return Process
- 1.Initiate Return Request
Log in to your account and navigate to the 'My Orders' section to select the solar product you wish to return and state the reason.
- 2.Quality Inspection Approval
Our technical team will review your request and schedule a remote or physical inspection to verify the unit's condition and serial number.
- 3.Secure Packaging and Pickup
Once approved, carefully pack the electronics in the original box to prevent transit damage; our logistics partner will arrive for the scheduled pickup.
- 4.Refund Processing
After the product reaches our warehouse and passes final testing, your refund will be credited to your original payment method within 7-10 business days.