Frequently Asked Questions
Everything you need to know about purchasing solar solutions from India’s Top Solar Company.
What types of solar products do you offer?
We provide a comprehensive range of high-efficiency electronics including monocrystalline and polycrystalline solar panels, solar inverters, lithium-ion storage batteries, and complete solar home lighting kits.
How long does shipping take for heavy solar equipment?
Standard shipping typically takes 5-7 business days across India. For heavy equipment like large panel arrays, we use specialized logistics partners to ensure safe handling, which may take up to 10 days depending on your location.
Do your products come with a manufacturer warranty?
Yes, all our solar panels come with a 25-year performance warranty, while electronic components like inverters and batteries carry a standard 2 to 5-year replacement or repair warranty.
What is your return policy for electronic components?
We offer a 7-day return policy for products that are received in damaged condition or are non-functional upon arrival. Please ensure all original packaging and technical manuals are intact.
Are there any government subsidies available for my purchase?
Many of our grid-tied solar systems are eligible for central and state government subsidies. Our customer support team can provide the necessary documentation and invoices required for your subsidy application.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and offer EMI options through select banking partners to make solar energy more affordable for every household.